Shipping policy

Shipping Policy

We are committed to delivering your Goldbacks securely, discreetly, and as quickly as possible. Please review our shipping policy below before placing your order.

Processing Time

  • All orders are processed within 1–2 business days (excluding weekends and holidays).

  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Methods & Carriers

We currently ship within the continental United States using the following methods:

  • UPS Express Envelope (1–2 business days)

  • USPS First-Class or Priority Mail (2–5 business days, depending on destination and weight)

The shipping method is selected based on the order size and delivery address to ensure the best balance of speed and security.

Shipping Rates

We offer a flat-rate shipping fee of $6.95 on all orders.

Tracking Your Order

Tracking numbers are provided via email once your shipment is processed. If you have any issues with your tracking information, please contact us at [your email].

Lost or Delayed Packages

Once a package leaves our facility, it is in the hands of the shipping carrier. While delays are rare, we are not responsible for delivery issues caused by UPS or USPS. If your order appears lost or significantly delayed, please contact us—we will assist in filing a claim or resolving the issue to the best of our ability.

Shipping Restrictions

  • We only ship to addresses within the continental United States at this time.

  • We do not ship to PO Boxes when using UPS.

Secure & Discreet Packaging

All orders are shipped in plain, non-branded packaging for discretion and security.